Need detailed specs on this page
There are a number of important specs related to surge protector performance beyond just the joule rating. What is the clamping voltage? What is the standby power rating of the "smart strip" (it's still going to use power in order to determine if a device is "in use")? How long is the power cord? Does it have a right-angle plug? What is the response time for the surge suppression capability? What indicators does the surge protector provide to provide status to the user? How does the "smart" capability work (e.g, is it timed, is it based on a "master" outlet, is current draw automatically tested periodically and how would you calibrate the "on" level of current)?
You guys *really* need to improve your product info pages...this lack of data is endemic to the entire site and it probably has a significantly detrimental impact on your business. The lack of information here nearly drove me not to consider your product for purchase.
1 year, 3 months ago